Privacy Policy

Introduction

Welcome to Vetraj (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.vetraj.com. Please read this policy carefully — by continuing to access the site, you confirm that you have read and agree to its terms. If you do not agree with any part of this policy, please do not access the site.

Information We Collect

We collect information through three broad categories:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, plus demographic details voluntarily provided during registration or participation in site activities.
• Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, and pages visited.
• Financial Data: Information related to your payment method (e.g., valid credit card number, card brand, expiration date) collected only when you make a purchase or booking.

Use of Your Information

We use collected data to:

• Create and manage your account
• Process transactions and booking confirmations
• Email you regarding your account, orders, or appointments
• Enable user-to-user communications where applicable
• Fulfill and manage purchases, orders, payments, and other transactions
• Improve our website, services, and customer experience

Disclosure of Your Information

Your information may be shared:

• By law or to protect rights, property, and safety when necessary
• With trusted third-party service providers for payment processing, data analysis, hosting, and marketing — under strict confidentiality obligations

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your data, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.